Terms and Conditions


Last modified: August 14, 2022

Welcome to the RSP USA, Inc. (“RSP”, “us” “we” or “our”) website (the “Site”). Please read these Terms and Conditions (the “Terms”) carefully, because they govern your access to and use of the Site and the products (the “Products” or “Product”), and the content (the “Content”) and the services (the “Services” or “Service”) therein. The Site is available for your use only on the condition that you agree to the Terms set forth below.

Agreement to these Terms
By accessing and using the Site, the Products and/or the Services, you agree to be bound by these Terms. If you don't agree to these Terms, do not use the website. If you are accessing and using the website on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms. In that case, “you” and “your” will refer to that company or other legal entity.
Changes to the Terms
We may modify the Terms at any time, at our sole discretion. If we do so, we will let you know either by posting the modified Terms on the Site or through other communications. If you continue to use the Site, the Products and/or the Services after such a change, you are indicating that you agree to the modified Terms. We may also change or discontinue all or any part of the Products or the Services, at any time and without notice, at our sole discretion.
Modifications to the Site
RSP reserves the right, for any reason, at its sole discretion, and without notice to (i) terminate, change, suspend or discontinue any aspect of the Services, the Content, and the Sites (including features and hours of availability) and (ii) impose limits on certain features of the Site or restrict your access to part or all of the Site.
Rules of User Conduct
You are solely responsible for the content and context of all items and materials you compose or otherwise distribute in using the Services. You warrant and agree that, while accessing the Site or any Content and during or as a result of using any Service, you shall not:

harass, threaten, embarrass, or cause distress or discomfort upon another party; transmit or otherwise distribute any information, data, text, files, links, software, messages, communications, or other materials that may be considered unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, or racially, ethnically, or otherwise objectionable; impersonate any other person or entity or misrepresent your affiliation with any other person or entity;

violate any applicable laws, rules, or regulations or otherwise use the Services in any manner that violates any applicable laws, rules, or regulations (including laws, rules, and regulations relating to unsolicited messages or calls);

upload, publish, transmit, reproduce, or distribute in any way information, software, or other material that is protected by copyright or other intellectual property rights, without first obtaining proper permission; and

upload, publish, transmit, reproduce, or distribute any unlawful, fraudulent, libelous, defamatory, obscene, pornographic, profane, threatening, abusive, or otherwise objectionable information of any kind (including any transmissions constituting or encouraging conduct that would constitute illegal activity, give rise to civil liability, or otherwise violate any local, state, national or foreign law, rule, or regulation).
User Information
As part of your use of the Site, you may provide certain information to RSP or other users of the Site. Except for applicable credit card and related information, any information or material you transmit to the Site or otherwise provide to RSP is considered non-confidential and non-proprietary and RSP has no obligations of confidentiality with respect to the same (see Privacy Policy for more information). You agree that the party receiving that information can rely upon and use such information in any manner. You acknowledge and agree that you are solely responsible for the accuracy and content of all information provided by you.
Information Used for Promotional Purposes
RSP may use your non-confidential information relating to products purchased and used by you for promotional purposes. To opt out of having your information used in promotions, contact us in writing via email, fax or letter stating you do not want to have your information used for this purpose (see contact information below).
Privacy Policy
Protecting your privacy is important to us. Accordingly, we're providing this Privacy Policy to explain our practices regarding the collection, use and disclosure of information that we receive when you use our Services (as defined in these Terms). Please note that, unless we define a term in this Privacy Policy, all capitalized words used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Protection under U.S. Copyright and Patent Law
The Target Farming Report is protected by U.S. Patent No. 7,076,448, and all Sites (built through the network of companies at RSP USA, Inc.), Products and Services supplied by RSP-USA, Inc. are copyrighted and are to be used solely with this system. You may not use nor copy any of the material provided for any other prospecting either through personal contact or other mailing efforts. All Content on the Sites, including text, graphics, logos, button icons, images, data compilations, and software) is the property of RSP-USA, Inc. (and as applicable, its licensors). All Content is protected by United States and international copyright laws and other intellectual property laws, and any rights not expressly granted herein are reserved to RSP-USA, Inc.
Our Service
RSP provides the service of composing, designing, printing, and mailing marketing materials in print and/or digital format and provides mailing lists and other information and materials to assist you in your marketing efforts (the “Service” or “Services”). RSP authorizes you to access the Services available through this Site and other Sites, on the condition that you comply with the Terms. If you breach any of the Terms, your authorization to use the Sites and the Services automatically terminates, and you must immediately destroy any of the Content you have downloaded or otherwise obtained. Please note that in providing the Services, RSP makes neither any representation nor any guarantee as to the results you will achieve from using the Services nor does it act as an agent, partner, joint venturer, or in any other capacity on your behalf or on behalf of the United States Postal Service (USPS).
Modification of Materials Used
Due to worldwide supply shortages, we reserve the right to replace current paper stock for our printed products with a reasonable alternative and without advanced notice. This is to ensure that your marketing remains consistent and reaches your prospects without delay.
Order Processing and Delivery
The estimated time for processing and delivery of your order to the USPS is two business days. As a result, no additional changes can be made to the design or mail list once your order is placed. RSP USA does not assume liability for customer-generated errors in content, margins/bleeds, or typos. In addition, printed colors may not match perfectly to what you see on your monitor or printer due to variations in computer and print technology.

Once mailed, please allow up to 5 business days for delivery of first-class mail and up to 15 business days for standard mail. Delivery times may fluctuate during holidays or peak mail periods. By placing your order, you agree that delivery to USPS fulfills our delivery obligation, and you waive any right to dispute credit card charges related to failed delivery of your order by the USPS.
Home Value Estimate Map
Certain products we provide have the option of showing our Home Value Estimate Map (the “HVE Map” or “HVE Maps”), which directs the user to MyHomeEst.com for an estimated home value. The estimate provided to homeowners via MyHomeEst.com is an unbiased estimated valuation produced by multiple data vendors. Each data vendor utilizes a complex and proprietary data algorithm to produce its estimate, which can vary among the vendors depending on the data available. RSP combines and analyzes these estimates to generate an overall best estimate of the home. In most cases, RSP's valuations are in line with other major estimate sites. However, RSP makes no guarantees regarding the accuracy of the estimates due to varying information available.
Personalized URL
Certain products we provide have the option of showing Personalized URL (the “PURL” or “PURLs”), which directs the user to MyReportForYou.com for access to your listings and additional information.
Target Farming Reports
Target Farming Reports (the “Reports” or “Report”) will be mailed a minimum of six (6) times to a minimum of 300 households every 30 or 60 days. At least 85% of all qualified homeowners must be mailed. The criteria that determine qualification: homeowner must be neither a business, trust, or LLC, and must not own multiple properties.

The monthly fee ($39) begins once you lock in your farm areas by selecting your areas and agreeing to the Terms & Conditions. The monthly fee keeps your Farm exclusive to you, meaning no other RSP client may mail Reports there. This exclusivity applies only to Reports and not to any of RSP's other products. The fee also fuels your campaign with local home sales data, our Smart Targeted Mailing List and Home Value Estimate map, featured listings and comps, and personalized service.

Reports are $1.06 each and mailed via the United States Postage Service. The price includes Standard Class postage, labor and materials. Reports may be mailed with First-Class postage for an additional 10¢ each. The price per Report may change based on available volume discounts: quantity 501-1,000 (2¢ off), quantity 1,001-5,000 (4¢ off), quantity 5,000+ (6¢ off). A print processing fee of $3.95 will be charged with each Report mailing. Reports are paid for at the time they are prepared for your review/approval. You have up to 60 days from the time you reserve your Farm to get your Reports printed and mailed or be subject to release of your exclusive Farm areas. The price per Report may rise based on postal increases by U.S.P.S. as implemented. Any other price changes will be made with a 14- day notice.

RSP's Cancellation Policy for Target Farming Reports requires that you mail at least six (6) times during your enrollment. If you cancel your enrollment prior to your third (3rd) Report mailing, you will be subject to a $250 Report setup fee and a $250 cancellation fee. If you decide to cancel your enrollment after completing your third (3rd) mailing and before your sixth (6th) mailing, you will be charged a $250 cancellation fee. Requests to cancel must be submitted in writing 30 days in advance of your next Report mailing. After you have completed six (6) mailings, you may continue with Target Farming Reports on a month-by-month basis with no Agreement, Report setup fees or cancellation fees. RSP has the right to terminate this Agreement and your enrollment at any time.
Lead Booster Postcards
While market research has proven Target Farm Reports to generate significant listings by themselves, these Reports can be leveraged further with the use of "Lead Booster" Postcards that are mailed in- between Reports to owners within target neighborhoods that are "more likely to move" (i.e. owned their properties for at least 6 years). Postcards are jumbo, 8.5" x 5.5" sized, full color, UV coating, on heavy card stock. Orders are paid at the time they are prepared for your review with the same volume discounts as reports. Farming clients receive a discount of 5¢ off each postcard. Mailings can also be focused on specific neighborhoods within the target farm areas with no mailing minimum. A print processing fee of $3.95 will be charged with each postcard mailing. This is an "optional" target farm product and is only available to agents mailing our reports. Speak to a representative for more information.
Just Listed / Just Sold Postcards
It is a FREE SERVICE for custom Just Listed/Sold Postcards to be prepared and emailed to you for review/approval within days of your transaction. If you approve the postcard, it will be mailed to target homeowners using the mailing list you select/edit. Postcards are Jumbo size, (8.5" x 5.5") and printed full color on both sides of heavy cardstock. The following options are also available at a different cost: Panoramic size, Standard/Small size, First-Class postage. Speak with your representative for details. The price per postcard may change based on available volume discounts: quantity 501-1,000 (2¢ off), quantity 1,001-5,000 (4¢ off), quantity 5,000+ (6¢ off). A print processing fee of $3.95 will be charged with each postcard mailing. A discount of 5¢ off each postcard is applied if you are also enrolled in and mailing Target Farm Reports. Personal/Theme branding is available on select postcard templates. Speak to your Representative for details.

NOTE: The following will be implemented in response to any request by you to cancel or edit a postcard order and resend it: In the event a postcard order has been processed but has not gone to print, any requests by you to cancel or edit a postcard after you have approved and paid for the design will result in a re-processing fee of $25.00. In the event the postcard order has been printed but has not been mailed, you will be responsible for paying an additional 43¢ per postcard (on top of the original price per postcard). It is possible some of the postcards in the orders you request to be cancelled or edited may still end up being mailed, as thousands of postcards must be sorted by hand, and some might be missed despite our best reasonable efforts to remove them.
Fast Track Postcards
Market research has shown that HOT LEADS produced through homeowner visits to MyReportForYou.com or MyHomeEst.com are 4 times more likely to list their home in the next 90 days than the average homeowner. These HOT LEADS are produced when homeowners visit these sites with a unique PURL they obtain within postcards and/or neighborhood reports mailed from the agent.

The first business day after the homeowner visits these sites, agents enrolled in Fast Track have a SERIES of postcards mailed weekly to their HOT LEAD. The SERIES is comprised of 3 to 8 cards pre-selected by the agent with one card mailed first class each week. Agents are charged the cost for their Fast Track SERIES at the time the first card is mailed. For each HOT lead, agents have the option of cancelling their Fast Track mailing BEFORE the first card is mailed. This option exists when the agent is notified about the lead in an email sent at the time each homeowner visits MyHomeEst.com or MyReportForYou.com. Agents can also cancel the balance of their mailings to a HOT LEAD after the first card is mailed by visiting the LEAD section in their account area of RSPusa.com.

Agents enrolled in the Fast Track service have a Fast Track account that is used to cover the cost of Fast Track maiings. The agent's card on file is charged whenever the Fast Track account needs to be replinished. For example, when the very first Fast Track postcard is mailed the card on file is charged $25. This money is used to mail all subsequent Fast Track cards. Once the Fast Track account is exhausted, it is automatically replinished with another $25 the next time there is another HOT LEAD to mail. If enrollment in the Fast Track service is cancelled, any balance remaining in the Fast Track account is promptly refunded. For agents with a large monthly number of HOT LEADS produced through homeowner visits to MyHomeEst.com or MyReportForYou.com, the amount charged to their card to fund their Fast Track account will be higher (than the default $25 amount) in order to average one charge to their card per month. A receipt is emailed to the agent whenever their card is charged to replinish their Fast Track account.

Agents enrolled in Fast Track are also notified by email when the first card of each SERIES is mailed first class to their HOT LEAD. Agents are not mailed a copy of each card in the SERIES via USPS as this would significantly increase the cost of the service and represent a burdening influx of mailings to the agent. However, at any time the agent can visit their account section of RSPusa.com to verify the number of mailings sent to each HOT LEAD.
Commercial Farming Reports
Commercial Farming Reports are currently offered in select markets. Speak to your representative for more details.
Additional Products
Additional products are available on a requested basis, including personal and agency branding, current market postcards and seasonal postcards, targeted Facebook ads, and more. Speak to your representative for more details.
Refund Policy
No refunds on monthly fees or charges associated with the branding, production, printing and/or mailing of materials will be issued for any reason. No refunds will be issued for social media campaigns resulting in minimal (or no) leads.
Financial Considerations
You understand and agree that all fees and costs related to your use of the Products, the Site, and other materials/services provided will be charged to your credit card provided to us and that you agree to maintain in a current and valid status. If you are a team, with costs split between team members, and one member fails to make payment when due, the remaining member(s) will be billed. You will have the ability to change credit cards by notifying RSP in writing immediately after the change.
Volume Discounts
Volume discount applies to the total quantity of eligible items in your shopping cart; items must be purchased during a single checkout session.
User Information
As part of your use of the Site, you may provide certain information to RSP or other users of the Site. Except for applicable credit card and related information, any information or material you transmit to the Site or otherwise provide to RSP is considered non-confidential and non-proprietary, and RSP has no obligations of confidentiality with respect to the same (see Privacy Policy for more information). You agree that the party receiving that information can rely upon and use such information in any manner. You acknowledge and agree that you are solely responsible for the accuracy of all information provided by you.
Information Used for Promotional Purposes
RSP may use your non-confidential information relating to Products purchased and used by you for promotional purposes. To opt out of having your information used in promotions, contact us in writing via email, fax or letter stating you do not want to have your information used for this purpose (see contact information below).
Billing
If any of the Services requires you to open an account, you must complete the registration process by providing us with current, complete, and accurate information as prompted by the applicable registration form. You may change your username. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by RSP, or another party, due to someone else using your account or password. You may not use anyone else's account at any time, without the permission of the account holder. Your credit card will be billed for any charges that are your responsibility. RSP makes every effort to ensure accurate pricing, but pricing errors may occur. A print processing fee of $3.95 will be charged with each order of printed Products. RSP USA is headquartered in Manatee County, Florida. Purchases made in the state of Florida are subject to the Florida sales tax rate, which will fluctuate dependent upon the state tax rate.
Disclaimers; Liability
Although RSP believes that the Site, the Content, and the Services are reliable and fully available, RSP makes no guarantees with respect to any of the foregoing. CONSEQUENTLY, THE SITE, THE SOFTWARE, AND ALL OTHER CONTENT AND SERVICES ARE PROVIDED "AS IS" AND RSP HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE SITE, THE SOFTWARE, AND ALL OTHER CONTENT AND SERVICES, INCLUDING ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY (WHETHER EXPRESS, IMPLIED, OR STATUTORY), FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON- INFRINGEMENT.

FURTHER, RSP DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF OR THE RESULTS OF THE USE OF THE SITE OR THE SERVICES IN TERMS OF CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE AND DOES NOT WARRANT THAT THE OPERATION OF THE SITE, THE SERVICES, OR ANY OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE. RSP EXPRESSLY DISCLAIMS ANY WARRANTIES NOT STATED HEREIN. To the maximum extent permitted by applicable law, in no event shall RSP(including its directors, officers, employees, and agents) be liable for any damages (including any special, direct, indirect, incidental, exemplary, or consequential damages, expenses, lost profits, lost savings, business interruption, lost business information, or any other damages arising out of the use or inability to use the Site, the Services, or any of the software) even if RSP has been advised of the possibility of such damages. You acknowledge that the applicable fees and prices reflect this allocation of risk. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply. If the foregoing limitation of liability is not enforceable for any reason, then in no event shall RSP have liability to you for any matter arising under or relating to your use of the Site, the Content, or the Services exceed a sum equal to one monthly program fee and/or costs paid by you associated with the specific mailing or portion thereof. Full credits for mailing issues will not be considered unless it was caused by major data discrepancies not reviewed by you.
Indemnification
You shall indemnify, defend, and hold RSP, its officers, directors, employees, and agents harmless from and against any and all claims, losses, damages, liabilities, judgments, and fees and expenses related thereto (including attorneys' fees), arising out of, based upon, or resulting from, any breach or violation by you of the TAC or any use by you of the Site or the Services. RSP reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In no event, however, shall you settle or otherwise dispose of any such matter without the prior written consent of RSP.
Site Administration
RSP administers all Sites from its offices in Bradenton, Florida. RSP makes no representation that the Sites, Content, or Services are appropriate or available for use outside the United States, and access to them from territories where their contents are illegal is prohibited. You may not use or export or re- export the materials at the Sites or any copy or adaptation in violation of any applicable laws or regulations (including U.S. export laws and regulations). If you choose to access the Sites from outside the United States, you do so on your own initiative and are responsible for compliance with applicable local laws.
General Provisions
The Terms comprise the entire agreement between you and RSP and supersedes all prior agreements between the parties, regarding the subject matter contained herein. If any provision of the Terms is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision shall be enforced to the maximum extent permissible so as to affect the intent of such provision and the remainder of the Terms shall continue in full force and effect. The failure by RSP to exercise or enforce any rights or provisions of the Terms shall not constitute a waiver of such right or provision. You agree that any cause of action arising out of, or related to, the Site, the Content, or any Services must commence within one (1) year after the cause of action arose; otherwise, such cause of action is permanently barred. The Terms will be governed by and construed in accordance with the laws of the State of Florida, without giving effect to any principles of conflicts of laws, all matters arising hereunder shall be exclusively venued in Manatee County, Florida, and you agree to the exclusive jurisdiction of the state and federal courts located in Manatee County, Florida. All provisions in the Terms regarding representations and warranties, indemnification, disclaimers, and limitations on liability shall survive any termination of the Terms or your use of the Site, the Content, or the Services. Where the context so indicates, a word in the singular form shall include the plural, a word in the masculine form the feminine, and vice-versa. The word “include” and similar words (e.g., includes, including, included, comprises, comprising, such as, e.g., for example), when used as part of a phrase including one or more specific items, are used by way of example and not of limitation.
More Information
For more information please contact

RSP USA
National Headquarters
5110 Lena Road
Bradenton, Florida 34211
Voice: (800) 298-1918
Fax: (941) 552-4499
E-mail: Info@RSPusa.com
Web: www.RSPusa.com

Owned/operated by RSP-USA, Inc. since 1997